Other Resources
Whitepapers, field guides, executive briefs, data sheets, eBooks and case studies — no forms between you and the work.
5 Benefits of a fixed maintenance contract
Reactive maintenance creates more than repair costs. Five things a fixed-cost support model changes — budgeting, administration, consistency, lifecycle and total cost.
The 7 hidden values of a well-orchestrated technology warehouse operation
Warehouse services sound like space on a shelf. In a multi-site technology programme they are a control point — and seven parts of the lifecycle depend on getting them right.
100% On-Time Openings: New-Store Technology for a Top-Ten Big Box Retailer
New-store technology as a repeatable build - 100% on-time grand openings for a top-ten big box retailer.
4 min read
247 Stores in 14 Weeks: Replacing an End-of-Life POS Estate Nationwide
247 stores in 14 weeks - an end-of-life POS estate replaced nationwide, maintenance costs down 80%
4 min read
300,000 Assets, one accountable partner: Wall-2-wall across a 1,200-store estate
How a 1,200-store US department store retailer brought 300,000 technology assets under one wall-2-wall service, cutting shipments by half and holding SLAs at 98%+
4 min read
Make Sure Your Technology Works When It Counts.
A 30-minute conversation with Spencer principal. No slide deck. Just a clear read on where you are and what would move the needle.