Canopy
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Every Device, Under One Canopy. Protected By Spencer.
Remote monitoring, management, automation, analytics, and integration - deployed and supported across thousands of connected devices.
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One Portfolio. Four Touchpoints.
Monitor
Explore Products ↗
Manage
Explore Products ↗
Automate
Explore Products ↗
Analyze & Report
Explore Products ↗What Goes Into A Connected Store.
| CAPABILITY | SPENCER TECHNOLOGIES | BUILD IT YOURSELF |
|---|---|---|
Hardware procurement Partner pricing, allocation, lead-time mgmt | Distributor + procurement team | |
Depot kitting & imaging OS image, MDM enrollment, asset tagging, QA | 3PL + internal IT staging | |
National field service network 50 states, 1,200+ techs, same-day dispatch | Regional Integrators (usually 4-6) | |
New Store Opening (NSO) program Site survey to live-day signoff in one runbook | GC + low-voltage + IT | |
Sustaining break/fix with SLA <4hr dispatch, depot-stocked spares | OEM warranty + separate dispatch | |
Consumables & media supply Ribbons, labels, batteries, accessories | Office-supply vendor | |
RFID install + middleware integration Mounting, antenna tuning, SAP/Manhattan/Nedap | RFID Specialist + SI + electrician | |
Single point of accountability One contract, one PM, one SLA, one invoice | Your team owns the integration | |
Device Management + Platform Integration REST APIs, ticketing, CRM, identity, reporting & automation workflows | Developer + IT + integration partner | |
| VENDORS YOU MANAGE | 1SPENCER | +7INCLUDING YOUR TEAM |
Hardware procurement
Partner pricing, allocation, lead-time mgmt
Distributor
+ procurement team
Depot kitting & imaging
OS image, MDM enrollment, asset tagging, QA
3PL
+ internal IT staging
National field service network
50 states, 1,200+ techs, same-day dispatch
Regional Integrators
(usually 4-6)
New Store Opening (NSO) program
Site survey to live-day signoff in one runbook
GC
+ low-voltage + IT
Sustaining break/fix with SLA
<4hr dispatch, depot-stocked spares
OEM warranty
+ separate dispatch
Consumables & media supply
Ribbons, labels, batteries, accessories
Office-supply vendor
RFID install + middleware integration
Mounting, antenna tuning, SAP/Manhattan/Nedap
RFID Specialist
+ SI + electrician
Single point of accountability
One contract, one PM, one SLA, one invoice
Your team owns the integration
Device Management + Platform Integration
REST APIs, ticketing, CRM, identity, reporting & automation workflows
Developer + IT + integration partner
VENDORS YOU
MANAGE
The Canopy platform is the same either way. What changes is who tunes the alerts, wires up the automations, and picks up the phone when a store’s devices go dark on Tuesday morning.
The Canopy platform is the same either way. What changes is who tunes the alerts, wires up the automations, and picks up the phone when a store’s devices go dark on Tuesday morning.
Observe Everything At The Edge.
Centralized visibility across kiosks, POS systems, cameras, screens, printers, and every connected device in your environment.
- Multi-OS ready
- Real-time status
- Custom-branded dashboards
- Customizable dashboards configured to your product workflow
- 99.9% reported uptime
- 30% increase in deployment visibility
Remote Device Management Made Easy.
Configuration, updates, and 1-click device access for kiosks, POS, digital signage, security systems, and every connected product.
- 1-click Remote Access
- Fleet-wide config
- Custom organization
- 100% stores managed; 44% reduction in issues
Automate All Your Manual Device Actions.
Trigger device actions automatically to address hardware and software issues before they impact performance.
- Drag-and-drop automation workflow tool
- Smart alerts via Canopy app, email, text, Slack, or ticketing system
- Automated device onboarding, provisioning, and lifecycle updates
- Configuration drift detection with automated corrective action
- 30% reduction in ticket volume; 3x speed of device deployment
Data-Driven Device Decisions.
Historical performance and uptime data to spot trends, identify root causes, and inform your product roadmap.
- Automated SLA report distribution (daily, weekly, or monthly)
- Custom analytics dashboards for trend analysis and root-cause identification
- Performance optimization and roadmap prioritization
- Plug-and-play dashboards with canned report templates
- 42% increase in uptime; 90% increased visibility
Integrate Canopy With Everything You Already Run.
Seamless third-party integration via REST APIs and custom Leaf plug-ins - connect Canopy to any system in your stack.
- REST API-driven
- Custom Leaf plug-ins
- ServiceNow + Salesforce + Zendesk
- Any language, any interval
Ready To Bring Every Device Under One Canopy?
Spencer helps you evaluate, deploy, integrate, and support the Canopy platform across your entire connected-device estate.